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  • Reinvent your market

  • Drive disruptive innovation

  • Develop new product concepts

  • Rejuvenate your messaging

  • Review and revamp your roadmap

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Richard M Marshall, PhD

Founder and Principal

Richard Marshall has over 30 years of experience in software innovation. Before founding Concept Gap, Richard was a Gartner analyst covering mobile app design and development, where he championed the emergence of key enterprise mobile app technologies.


As an entrepreneur, Richard recognised the importance of the mobile app back in 2004 and created a company, Rapid Mobile, that delivered cross-device, highly-usable apps long before they became mainstream.  


Richard's career has encompassed everything from coding to corporate governance, and he has worked in all phases of product development from initial concept through implementation and on to sales, product management and marketing.


Communication has always been the common element: storytelling is a key factor in driving the adoption of new technology. He has lectured, written papers, articles and reports for many years. Richard holds a PhD in Computer Science from the University of Edinburgh. He lives in Edinburgh, Scotland with his wife where he also writes fiction and practices Parkour.

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